I. PERSONAL DATA

Generally speaking, you can visit this website without providing any personal information about yourself. In any event, you are under no obligation to transmit this information to Les Gîtes de Sarah et Claude.

Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested. In this respect, Les Gîtes de Sarah et Claude may in certain cases ask you to provide your surname, first name, email address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree to it being processed by Les Gîtes de Sarah et Claude, for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, Les Gîtes de Sarah et Claude informs you of the following points:

1. Identity of the data controller

The data controller is the company SAS Les Gîtes de Sarah et Claude, with its registered office at 37 Rue de Pont-Navet – 01510 Saint-Martin-de-Bavel.
Tel.: +33 (0)7 88 06 53 48

2. Purposes of processing

Les Gîtes de Sarah et Claude may process your Personal Information:

  1. for the purpose of providing you with the information or services you have requested (in particular: sending the newsletter, commercial offers, etc.); and/or
  2. for the purpose of collecting information enabling us to improve our website, products and services (in particular through cookies); and/or
  3. for the purpose of being able to contact you about various events relating to Les Gîtes de Sarah et Claude, including in particular product updates and customer support.

3. Recipients

Only Les Gîtes de Sarah et Claude receives your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors used by Les Gîtes de Sarah et Claude (you will find more information about them in point 7 below). Neither Les Gîtes de Sarah et Claude, nor any of its subcontractors, sell the personal data of visitors and users of its website.

4. Retention period

Your Personal Information is kept by Les Gîtes de Sarah et Claude only for the time corresponding to the purpose of the collection as indicated in point 2 above, which in any event shall not exceed 24 months.

5. Data protection rights

You have the following rights regarding your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1 or by filling in the adjacent form.

  • Right of access to and communication of data

    You have the right to access the Personal Information concerning you.

    However, due to the obligation of security and confidentiality in the processing of personal data incumbent on Les Gîtes de Sarah et Claude, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request made in writing).

    Les Gîtes de Sarah et Claude informs you that it will be entitled, where applicable, to refuse manifestly abusive requests (by virtue of their number, their repetitive or systematic nature).

    To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).

    https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  • Right to rectification of data

    Under this right, the legislation entitles you to request the rectification, updating, blocking or erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or outdated.

    You may also define general and specific directives concerning the fate of personal data after your death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into consideration and/or that the necessary updates be made.

    To help you in your process, in particular if you wish to exercise your right to rectification, on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template drawn up by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

  • Right to object

    This right may only be exercised in one of the following two situations:
    When the exercise of this right is based on legitimate grounds; or
    When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

    To help you in your process, in particular if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a letter template drawn up by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

Les Gîtes de Sarah et Claude undertakes to respond to your request for access, rectification or objection, or any other additional request for information, within a reasonable time which shall not exceed 1 month from receipt of your request.

7. Authorised service providers and transfer to a country outside the European Union

Les Gîtes de Sarah et Claude informs you that it uses authorised service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and receive the data collected through the various forms on the website (with the exception of the form allowing you to exercise your data protection rights, which is offered and operated by Les Gîtes de Sarah et Claude).

Les Gîtes de Sarah et Claude has previously ensured that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use and protection of data. In particular, vigilance has been exercised regarding the existence of a legal basis for any transfer of data to a third country. In this respect, one of our service providers is subject to Binding Corporate Rules approved by the CNIL in 2016, while the others comply not only with Standard Contractual Clauses but also with the Privacy Shield.

8. Complaint to the competent authority

If you consider that Les Gîtes de Sarah et Claude does not comply with its obligations with regard to your Personal Information, you may address a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you may send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

II. COOKIE POLICY

When you first connect to the website of Les Gîtes de Sarah et Claude, you are informed by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called “cookies”. Our cookie policy helps you better understand the measures we implement regarding browsing on our website. In particular, it informs you about all the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

1. General information on the cookies present on the website

Les Gîtes de Sarah et Claude, as publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee smooth and optimal browsing on our website.

“Cookies” are small text files of limited size that allow us to recognise your computer, tablet or mobile for the purpose of personalising the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where Les Gîtes de Sarah et Claude has obtained your prior consent or where the disclosure of this information is required by law, by order of a court or any administrative or judicial authority entitled to know of it.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the website of Les Gîtes de Sarah et Claude, their name, their purpose and their retention period.

2. Configuring your cookie preferences

You can accept or refuse the placing of cookies at any time.

When you first connect to the website of Les Gîtes de Sarah et Claude, a banner briefly presenting information relating to the placing of cookies and similar technologies appears at the bottom of your screen. This banner informs you that by continuing to browse the website (by loading a new page or clicking on various elements of the site, for example), you accept the placing of cookies on your device. You are also deemed to have given your consent to the placing of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, obtaining your consent to the placing and reading of cookies on your device may be mandatory.

  1. Cookies exempt from consent

    In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These include session identifier cookies, authentication cookies, load-balancing session cookies and interface personalisation cookies. These cookies are fully subject to this policy insofar as they are issued and managed by Les Gîtes de Sarah et Claude.

  2. Cookies requiring the prior collection of your consent

    This requirement concerns cookies issued by third parties which are described as “persistent” insofar as they remain on your device until they are deleted or until their expiry date.

    As such cookies are issued by third parties, their use and placement are subject to their own privacy policies, links to which you will find below. This family of cookies includes audience measurement cookies (in particular PIWIK), advertising cookies (which Les Gîtes de Sarah et Claude does not use) and social media sharing cookies (in particular Facebook, YouTube, Twitter and LinkedIn).

    Audience measurement cookies compile statistics on the traffic and use of various elements of the website (such as the content/pages you have visited). This data contributes to improving the ergonomics of the website. An audience measurement tool is used on this website:

    Social media sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the website, in particular via an application sharing “button” depending on the social network concerned. Four types of social media sharing cookies are present on the website:

  3. You have various tools for configuring cookies

    Most internet browsers are configured by default so that the placing of cookies is authorised. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or refused depending on their issuer.

    WARNING: We draw your attention to the fact that refusing the placement of cookies on your device may nevertheless alter your user experience and your access to certain services or functionalities of this website. Where applicable, Les Gîtes de Sarah et Claude declines all responsibility for the consequences of any deterioration in your browsing conditions resulting from your choice to refuse, delete or block cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to any compensation in this respect.

    Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings have no effect on your browsing but you lose all the benefit provided by the cookie.

    Please find below the many tools at your disposal so that you can configure the cookies placed on your device.

  4. Configuring your internet browser

    Each internet browser offers its own cookie management settings. To find out how to modify your cookie preferences, you will find below links to the help needed to access the relevant menu in your browser:

For more information on cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

For any questions or additional requests for information relating to this cookie policy, please contact us via our contact form.